بررسی پویایی های عوامل موفقیت تسهیم دانش با محوریت حوزه خواست

نوع مقاله: مقاله پژوهشی

نویسندگان

1 کارشناس ارشد مهندسی صنایع، دانشکده مهندسی صنایع و سیستم‌های مدیریت، دانشگاه صنعتی امیرکبیر، تهران، ایران

2 دانشجوی دکترای مهندسی صنایع، دانشکده مهندسی صنایع و سیستم‌های مدیریت، دانشگاه صنعتی امیرکبیر، تهران، ایران

چکیده

یکی از اصلی­ترین ارکان فرآیند مدیریت دانش، تسهیم دانش به معنای تعاملات میان­فردی گسترده­ای است که موجب می‌شود دانش و تجربه بطور مؤثر و شایسته­، توزیع و جذب شوند. بمنظور تحلیل نقاط قوت و ضعف فرآیند تسهیم دانش در سازمان و تدوین سیاست­هایی جهت بهبود آن، ابتدا باید عوامل تأثیرگذار بر موفقیت فرآیند تسهیم شناسایی شوند. با توجه به تعریف سه حوزه خواست، توان و امکان در مدل بهره­وری منابع انسانی و اثرگذاری حوزه خواست بر دو حوزه دیگر، در این مقاله با مروری بر مطالعات تحقیقاتی پیشین، عوامل موردنظر بر حوزه خواست شناسایی و تحلیل شده­ است. سپس پویایی­ها و روابط فی­مابین عوامل از طریق نمودارهای علّی-معلولی بررسی شده و مورد کنکاش قرار گرفته تا با مدلسازی پویایی­های سیستم، نحوه اثرگذاری و اثرپذیری عوامل از یکدیگر مشخص شده و مدل مفهومی در این حوزه تشکیل شود. در پایان، ضمن ارائه استراتژی‌هایی در این خصوص، مدل پیشنهادی در یک شرکت مادر تخصصی صنایع غذایی پروتئینی ایرانی بررسی شده و اعتبار آن با توجه به نظر خبرگان تأیید شده است. 

کلیدواژه‌ها

موضوعات


عنوان مقاله [English]

Studying the Dynamics of Knowledge-Sharing Success Factors Based on Willing Criteria

نویسندگان [English]

  • Saeedeh Shokouhi 1
  • Soha Safaei 1
  • Zahra Shams Esfandabadi 2
1 MSc. in Industrial Engineering, Department of Industrial Engineering and Management Systems, Amirkabir University of Technology, Tehran, Iran
2 Ph.D. Student in Industrial Engineering, Department of Industrial Engineering and Management Systems, Amirkabir University of Technology, Tehran, Iran
چکیده [English]

One of the main bases of the knowledge management process is knowledge-sharing which means extended interpersonal interactions leading to distribution and absorption of knowledge and experience effectively and appropriately. In order to analyse the strengths and weaknesses of the knowledge-sharing process in an organization and designing policies to improve it, the factors affecting the success of this process should be determined. Considering the three sections "Will", "Can" and "May" in the Human Resources Productivity model and the dominance of the "Will" amongst them, in this research, effective factors on the knowledge-sharing process based on willing criteria is determined and analysed by studying the relevant literature. Then, dynamics and relationships among these factors are discussed and a conceptual model is provided. Important strategies are also suggested in this regard. As a case study, the proposed model is applied in an Iranian mother-specialized protein food company and its validity is confirmed by the experts.

کلیدواژه‌ها [English]

  • Human Resources Productivity Model
  • Knowledge sharing
  • Strategy
  • System Dynamics
  • will
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