تأثیر ویژگی‌های فردی کارکنان و جو سازمانی بر عملکرد سازمان با در نظر گرفتن نقش واسطه‌ای فرایند خلق دانش سازمانی (مورد مطالعه: شرکت پاکسان (سهامی عام) )

نوع مقاله: مقاله پژوهشی

نویسندگان

1 دانشیار، دانشکده مدیریت و حسابداری،‌ دانشگاه علامه طباطبائی، تهران، ایران.

2 دانشیار، گروه مهندسی صنایع، دانشکده فنی و مهندسی، دانشگاه قم، قم، ایران.

3 کارشناسی ارشد، گروه مدیریت فناوری اطلاعات، دانشکده فناوری اطلاعات، دانشگاه مهر البرز، تهران، ایران.

4 کارشناس ارشد، گروه مدیریت فناوری اطلاعات، دانشکده فناوری اطلاعات، دانشگاه مهر البرز، تهران، ایران.

چکیده

عوامل مختلف سازمانی (فرهنگ سازمانی، سبک رهبری و ساختار سازمانی) و فردی (نگرش و انگیزه)‌ بر فرایند خلق دانش سازمانی تاثیرگذارند. فرایند خلق دانش نیازمند افراد (نگرش و انگیزش) و فضای مشارکت (جو سازمانی مطلوب) است. دو متغیر عمده در بهبود عملکرد سازمان، جو سازمانی و ویژگی‌های فردی است. در مطالعات پیشین نقش جو سازمانی و انگیزش و نگرش بر عملکرد سازمان بطور جداگانه بررسی شده است. در این مطالعه ضمن بررسی تاثیر همزمان این دو متغیر بر عملکرد سازمان، نقش میانجی فرایند خلق دانش سازمانی نیز بررسی شده و از این حیث دارای نوآوری است. روش تحقیق مورد استفاده در این پژوهش، توصیفی و از نوع همبستگی–مدل معادلات ساختاری است. گردآوری داده‌ها با ابزار پرسشنامه انجام شده و برای سنجش پایایی آن از آلفای کرونباخ استفاده شده است. یافته‌ها نشان می‌دهد که جو سازمانی و ویژگی‌های فردی تأثیر مثبت و معناداری بر فرایند خلق دانش داشته، همچنین فرایند خلق دانش سازمانی، بعنوان متغیر میانجی در تاثیرگذاری جو سازمانی و ویژگی‌های فردی بر عملکرد سازمان، نقش معنادار دارد.

کلیدواژه‌ها

موضوعات


عنوان مقاله [English]

The Effect of Employees’ Personal Characteristics and Organizational Climate on Organizational Performance, with regard to the Mediating Role of Organizational Knowledge Creation Process (Case Study of Paxan Co (LLP))

نویسندگان [English]

  • Mohammad Taghi Taghavifard 1
  • Jalal Rezaee Noor 2
  • Mehdi Seyfollahi 3
  • Narges Aghakhani 4
1 Associate Prof, Faculty of Management and Accounting, Allameh Tabatabaee University, Tehran, Iran.
2 Associate Prof, Faculty of Technology and Engineering, University of Qom, Qom, Iran
3 MSc, IT management, IT department, Faculty of Information Technology, University of Mehralborz, Tehran, Iran.
4 MSc, IT management, IT department, Faculty of Information Technology, University of Mehralborz, Tehran, Iran.
چکیده [English]

The process of organizational knowledge creation is affected by various individual (attitudes and motivation) and organizational factors (Organizational culture, leadership style and organizational structure). The process of knowledge creation requires people (attitude and motivation) and collaborative atmosphere (the desired organizational climate). Organizational climate and individual characteristics are two major factors to improve organizational performance. In the previous studies, the effects of organizational climate, and those of motivation and attitude on organizational performance have been investigated separately. This study has investigated the simultaneous effects of these two variables on organizational performance, as well as the mediating role of the process of organizational knowledge creation and is considered creative with this regard. This research is a descriptive coorelational study, in which structural equation modeling (SEM) is used. Data collection was done using questionnaires. In order to assess the reliability of questionnaires, Cronbach's alpha has been calculated. The results show that organizational climate and individual characteristics have a positive and significant effect on the process of knowledge creation. In addition, the process of organizational knowledge creation, as a mediator variable, has a significant role in the influenceability of organizational climate and individual characteristics in organizational performance.

کلیدواژه‌ها [English]

  • Correlation-SEM Method
  • Organizational Climate
  • Organizational Performance
  • Knowledge Creation
  • Personal Characteristics
- evaluating industry in Taiwan. Expert Systems with Applications.

- Arij, H. (2006).The KM implementation challenges in a Jordanian government training agency: The development of a maturity Framework, Unpublished MSc.Thesis, Cranfield University, United Kingdom,

- Bock, Gee-Woo, Kim, Young-Gul (2002), breaking the myths of rewards: an exploratory study of attitudes about knowledge sharing. Information Resources Management Journal, Vol.15.

- Byrne, Barbara M (1994), Structural equation modeling with EQS and EQS/WINDOWS, Canada:Sage Publication.

- Chen, Chung-Jen, Huang, Jing-Wen, Hsiao, Yung-Chang (2007), How organizational climate and structure affect knowledge management- social interaction perspective. International journal of information management, Vol.27.

- Chen, Chung-Jen, Huang, Jing-Wen, Hsiao, Yung-Chang (2010) Knowledge management and innovativeness: The role of organizational climate and structure, International Journal of Manpower, Vol.38.

- Dong Wang, Zhongfeng, Su Dongtao, Yang (2011), Organizational culture and knowledge creation capability, Journal of Knowledge Management,Vol. 15.

- Fallah Shams Layalestani, Mirfeyz, Amy, H.I. Lee, Wen-Chin, Chen, Ching-jan, Chang (2006), a fuzzy AHP and BSC approach for Raji, Masoome, Khajepoor, Mahmood (1392), Evaluate the organization's performance with Hybrid Model (BSC, AHP, TOPSIS), Tehran:Modiriat sanati publication,Vol.5.

- Fishbein, Martin, Ajzen, Icek (1975). Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research. Reading, USA:Addison-Wesley publication.

- Gibson, Cristina.B (2001). From knowledge accumulation to accommodation: Cycles of collective cognition in work groups. Journal of Organizational Behavior, Vol.22.

- Giovanni, Schiuma, (2012), Managing knowledge for business performance improvement, Journal of Knowledge Management, Vol.16.

- Gholipoor, Arian, (1391), Human Resource Management, (Vol.3),Tehran:Samt.

- Huang, Jing-Wen, Li, Yong-Hui (2009), the mediating effect of knowledge management on social interaction and innovation performance, International Journal of Manpower.Vol.30.

- Inkinen, Henri (2016), Review of empirical research on knowledge management practices and firm performance, Journal of Knowledge Management, Vol.20.

- Jaberi, Akbar, Salimi, Mehdi, Khazaeepool, Javad (1392), Investigation of intrinsic and extrinsic motivation for knowledge sharing in sports organizations,Tehran: Modiriat  Varzeshi Publication, Vol.16.

- Jafari, Seyed Mostafa, Ebne Rasool, Seyed Asghar, Saee, Ashrafo sadat (1388), Assessment of Knowledge Management and Balanced Scorecard,Tehran:Tadbir publication,vol.205.

- Ji Hoon, Song, Daiho Uhm, Seung, Won Yoon (2011), Organizational knowledge creation practice: Comprehensive and systematic processes for scale development, Leadership & Organization Development Journal, Vol.32.

- Johnson, David, Johnson, Roger.T, Ortiz, Ann. E., Stanne, Marybeth (1991). The impact of positive goal and resource interdependence on achievement, interaction, and attitudes, The Journal of General Psychology, vol.118.

- Jong, Jeroen P.J. de, Den Hartog, Deanne N (2007), How leaders influence employees' innovative behavior, European Journal of Innovation Management, Vol.10.

- Kaplan, Robert S, Norton, David (1996b) Using the Balanced Scorecard as a Strategic Management System, Harvard Business Review.

- Kim, Seonghee, Ju, Boryung (2008), an analysis of faculty perceptions: Attitudes toward knowledge sharing and collaboration in an academic institution, Library & Information Science Research, Vol.30.

- Kim, Young-Gul, Lee, Jae-Nam (2005).Behavioral intention formation in knowledge sharing: examining the roles of extrinsic motivators, social psychological forces and organizational climate. MIS Quarterly Journal, Vol.29.

- Kwok, James S.H, Gao, S (2004). Knowledge sharing community in p2p networks: a study of motivational perspective. Journal of knowledge management, Vol.8.

- Margaret Heffernan , Brian Harney, Kenneth Cafferkey, Tony Dundon  (2016), exploring the HRM-performance relationship: the role of creativity climate and strategy, Employee Relations, Vol.38.

- Nonaka, Ikujiro, Dynamic Theoty of Organizational Knowledge creation. Organization science, Vol.5.

- Nonaka, Ikujiro, Takeuchi, Hirotaka (1995), the Knowledge-Creating Company, Oxford University Press.

- Noordin, Fauziah, Omar, Safiah, Sehan,Syakirarohan, Idrus, Shukriah (2010), Organizational Climate And Its Influence On Organizational Commitment, International Business & Economic Research Journal,Vol.9.

- Nowroozi, Hossein, Kameli, Alireza, Beygi, Rooya, Mohazabi, Mehdi (1394), the effect of organizational climate on organizational performance through social capital, Tehran: Sarnaye Ejtemaee Publication, Vol.2.

- Price, James L, Mueller, Charles W (1986), Handbook of organizational measurement, Marshfield, Mass: Pitman.

- Rezaeenoor, Jalal (1390), evaluating the impact of Knowledge creation process on organizational performance using multivariate analysis, unpublished ph.d, Elmo sanate iran university, Iran, Tehran.

- Salehi, Mehdi Mahmoud ,Dori, Behrooz, Safari, Khalil (1391), The mediating role of social interaction in effect Structure and organizational climate on Knowledge Management, Tehran:Modiriat Fanavari Etelaat Publication,Vol.11.

- Samuel H.N, Leung, Joseph W.K, Chan, W.B, Lee (2004), Benchmarking the role‐modification process for successful knowledge transfer, Benchmarking: An International Journal, Vol.11.

- Shaver and Robinson (1973), Dimensions of Self – Esteem. Consulting Psychologists Press. Inc, California.

- Shu-Chen Kao, ChienHsing Wu (2016), the role of creation mode and social networking mode in knowledge creation performance: Mediation effect of creation process, Information & Management, Vol, 53.

- Wang, Duanxa, Chen, shuai (2013), does intellectual capital matter? High-performance work systems and bilateral innovative capabilities, International Journal of Manpower, Vol.34.

- Wong-On-Wing, Bernard, Guo, Lan, Li, Wei, Yang, Dan (2006), Reducing conflict in balanced scorecard evaluations, Accounting, Organizations and Society, Vol.32.

 

CAPTCHA Image