Volume & Issue: Volume 11, Issue 1 - Serial Number 20, July 2025, Pages 1-370 
Analyzing customer sentiment with AI to improve the smart supply chain

Pages 306-286

10.22091/jemsc.2025.3654.1260

Asghar Hemmati; Seyed Hesamoddin Motevalli; Adel Pourghader Chobar; Ali Akhlaghpour; Leila Nazari